Customer Support Agency Service
We provide customer support for corporate inquiries on your behalf.
We Provide Complete Support in Response to
Customer Inquiries through Multiple Channels
Phone Support
Email Support
Chat Services
Social Media
Genres and Domains We Specialize In
We mainly specialize in new business domains that start-up companies would work on.
Please feel free to contact us if you have a new business ideas that do not fit into the following categories.
Games
Social Media, Consumer Generated Media, Communities
Sharing Economy
Fintech
D2C
Videos & Live Streaming
SaaS
MaaS
Human Resources & Recruitment
Not a simple agency,
but a response tailored to the customer
By dividing users into various segments and planning and executing the most appropriate communication for each segment, we can realize the direction the company is aiming for.
We don't stop with the response, we deliver the customer's voice.
We often hear people say, "If you outsource your support, you won't be able to get to know your customers' voices.
This is not the case. We compile the details of the inquiries and make sure to communicate the customer's voice.
Our Implementation Procedure
The recommended contract type will vary depending on the number of inquiries and the level of difficulty in handling them.
The Interview
We will interview you to find out what kind of customer support work you would like to outsource.
The Proposal
Based on the content of the hearing, we will make a proposal that meets your needs.
The Contract
If you agree with the proposal content we have presented, the contract can now officially be signed.
Outsourcing Commences
Based on the details of the contract, we will begin providing specific customer support services on your behalf.