CONTACT

Please feel free to contact us if you have any questions or concerns!

We Optimize

 Customer Contact.

From customer support/customer success representation to consulting services.
We provide comprehensive support for the optimization of CS/CX. 

adish's CS STUDIO
We Optimize

Providing Support to Fast-Growing Companies

Our Strengths: Customer Support and Customer Success

Our Knowledge and Expertise in Customer Support

We have accumulated a wide range of knowledge and expertise through our dealings with various start-up companies.

We work together with our clients to think about issues such as what kind of flow should be built, what kind of KPI’s should be set, etc. We then design and implement them according to the concerns and circumstances relevant to each client.

Accelerated Optimization via Our Own Unique Tools

We provide the SaaS [Form-Cloud] to improve the efficiency of inquiry responses, therefore preventing a decline in customer satisfaction rates.

In addition, we also employ the user-friendly chatbot [Hitobo] which automatically responds to questions. With little work, the AI will wisely answer user questions.
Furthermore, [Hitobo] can also be used as an internal FAQ system.

Flexible and Speedy Responses through Agile Operations

Our original Agile Operations system is based on the agile operations used in software development. It has been modified and further developed by adish in order to strengthen our customer support operations.

It allows us to solve problems in short sprints- with speed and depth, yet with procedures that are easy for anyone to implement, enabling us to build our operational framework at a swift pace.

Multilingual Customer Support and Customer Success to Collectively Aid Global Expansion

Multilingual Customer Support and Customer Success to Collectively Aid Global Expansion

Not only do we provide support in English, Chinese, and Korean, but in various European languages also.
We have a specialized management team that is ready to respond to any urgent updates in all languages.

Multilingual Customer Support and Customer Success to Collectively Aid Global Expansion

Unsure of what to do or how to get started? Leave it to us.

Unsure of what to do or how to get started? Leave it to us.

With the rapid growth of your business, the number of inquiries coming your way will steadily increase.
[Should our flow be reviewed?]
[Should we build streamlined mechanisms?]
[Should we implement measures to enhance self-resolution?]

Even under such circumstances, the adish CS STUDIO team and its members will be on hand to identify issues from a variety of perspectives, and dispense a full range of solutions from proposals all the way up to their implementation.

Unsure of what to do or how to get started? Leave it to us.

We offer a full range of services from proposals of various tools to consultations.

We offer a full range of services from proposals of various tools to consultations.

“Our company has implemented a support tool, but we haven't been able to master it.”
We often receive such inquiries for guidance.
As consultants, we can advise you on how to effectively utilize these tools as well as make proposals for tools that may better match your products and systems.

We offer a full range of services from proposals of various tools to consultations.

CONTACT

Please feel free to contact us if you have any questions or concerns!

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